Privacy Policy

The data controller responsible for your personal information is:
OkazoLab B.V.
Burgwal 134
2611GJ Delft, 
The Netherlands
info@okazolab.com

We collect information you provide directly and data collected automatically when you use our Services.

a) Information you provide

• Contact forms & requests: When you contact us or request a quote/trial, we collect your name, email address, affiliation, and any other information you choose to provide.

• Account registration & profile: When you register for the members area or community, we collect your name and email address. You may add profile information such as title, photo, address, and other details. You can set your profile to public or private.

• Community area: When you create groups, post, comment, or react, we collect and store that content, including the date and time of your activity.

• Store & payments: When you purchase our products or services, we collect billing information, transaction details, and contact information. Payment processing is carried out securely by our payment providers (e.g., Wix Payments, PayPal). We do not store full credit card details.

• Bookings: When you schedule a session with our team, we collect your booking details and contact information.

• Newsletter: If you subscribe, we collect your name and email address.

• Blog comments: If you comment on our blog, we collect your name, email address, and comment content.

• Bug reports: If you choose to send a bug report from EventIDE, the report may include your computer name, IP address, and any information you provide.

b) Information collected automatically

• Licensing: When you install EventIDE or related products, we collect your IP address and computer name to validate the license.

• Cookies & analytics: We use cookies and similar technologies to understand how you use our website.

• Device & usage data: We collect data such as browser type, operating system, IP address, and how you access our websites.

• Location data: We may derive approximate location from your IP address.

We process your personal data only when we have a lawful basis under GDPR, including:

• Contract: To provide you with the products or services you purchase or request.

• Consent: For sending newsletters or storing optional profile information.

• Legitimate interests: For improving our Services, ensuring community functionality, and preventing misuse.

• Legal obligations: Where processing is required by law.

We use your data to:

• Provide and deliver our Services (e.g., products, technical support, live sessions).

• Manage user accounts, profiles, and community features.

• Process transactions securely.

• Communicate with you, including newsletters and service updates (if you consent).

• Improve, monitor, and secure our Services.

• Comply with legal requirements.

We do not sell your personal data. We may share information with:

• Service providers (e.g., payment processors, hosting providers, newsletter services) who help us operate the Services.

• Community & members area: Depending on your privacy settings, your profile information, posts, and comments may be visible to other members or the public.

• Legal authorities if required by law.

​If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses.

​We keep your personal data only as long as necessary to provide our Services or as required by law. You can request deletion of your account and data at any time (see Section 9).

We implement appropriate technical and organizational measures to protect your data. While we strive to protect your information, no system is 100% secure.

You have the right to:

• Access the personal data we hold about you.

• Rectify inaccurate or incomplete data.

• Delete your personal data (“right to be forgotten”).

• Restrict or object to processing of your data.

• Data portability (request a copy in a machine-readable format).

• Withdraw consent at any time (e.g., unsubscribe from newsletters).

• Lodge a complaint with a supervisory authority (e.g., Autoriteit Persoonsgegevens in the Netherlands).

To exercise your rights, please contact us at info@okazolab.com or via our contact form.

Our Services are not directed to children under 16, and we do not knowingly collect personal data from them.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.

If you have any questions or concerns, you can contact us:
OkazoLab B.V.
Burgwal 134
2611GJ Delft, 
The Netherlands
info@okazolab.com
www.okazolab.nl/contact